Connect your Coho account to Slack to receive product usage notifications and take immediate action on hot leads.
Integration with Slack for real-time alerts
By integrating your Coho account with Slack, you can set and receive alerts on your users' product usage in real time.
Examples of use cases
You can utilize the integration with Slack to get notifications on any important event or action done by your users
Hot leads that need immediate attention when they become qualified
A user who is ready to purchase or upgrade their plan
Users who have completed their onboarding process
Users who are using your product for the first time
Churn risk prediction based on changes in product usage
How to connect your Coho account to Slack
On your Coho dashboard - Click on the "Integrations" tab
Add the integration with Slack by clicking "Add"
A Slack window will open, where you need to click "Allow."
And that's it! You're done.
Configuring real-time notifications on product usage and milestones
Defining the trigger
Once you've configured the integration, you can set up an automated Slack notification for any use case. Here's how -
On your Coho dashboard, go to the "Automations" tab
Click on "Add new automation"
Select the trigger that will cause the notification to be sent
Click on "Trigger"
Give your automation a name
Choose the trigger for the notification. For example - you can use a predefined usage pattern (such as - Qualified lead - a lead that has completed using all the required features)
Defining the automation
Once the trigger is defined, click on "Action"
4. In the Action settings, choose "Slack" and "Send message"
5. Choose the channel where this notification is going to be sent to.
6. Write your message and add any parameters you need by writing {{
7. Choose the notification frequency.
8. You can now either test your notification or save it as a new automation.
And any time a user/account meets your criteria - you will get a new notification
